six6 Privacy Policy

six6 is an online gaming and betting platform operated for users in Bangladesh. We believe protecting your personal information is a fundamental responsibility, not merely a legal obligation. This privacy policy explains what types of information six6 collects from its users, the purposes for which it is used, how long it is retained, and how your rights are protected.

This policy applies to our website, mobile applications (Android and iOS), and any digital service provided by six6. If you are under 21 years of age, you are prohibited from using our platform and we will not collect or process any of your personal information.

---

2.1 Information You Provide Directly

When you open an account on six6, make a deposit, or contact support, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Payment information — bKash, Nagad, Rocket, or Upay number
• Username and password (stored in encrypted form)
• Any support messages or feedback you provide

2.2 Automatically Collected Information

Our system automatically collects certain technical information needed to improve service quality and ensure security:

• IP address and device identifier
• Browser type and operating system
• Login time and location metadata
• Session data — which pages were viewed and for how long
• Cookie and local storage data

2.3 Information Received from Third Parties

We may also receive certain information from legitimate third-party service providers for the purpose of payment processing or identity verification. In such cases, the privacy policy of the relevant provider also applies.

---

six6 uses your information only for specific, legitimate purposes, which are described in detail below:

3.1 Account Management and Verification

Your information is needed for account creation, login security, age and identity verification (KYC process), and account recovery. Once verification is complete, six6 is able to provide certain benefits including special birthday rewards.

3.2 Transaction Processing

Your payment information is required to complete deposits and withdrawals. We handle transactions through bKash, Nagad, Rocket, and Upay, and a record of each transaction is retained for a set period.

3.3 Support and Communication

Our 24/7 live chat and email support team helps you resolve issues. For this purpose, support messages and communication history are retained for a set period.

3.4 Responsible Gaming

We monitor your gaming activity to detect unusual behaviour and provide assistance when needed. Responsible gaming is an integral part of our policy and you can find detailed information there.

3.5 Security and Fraud Prevention

To prevent unauthorised access, fraud, and money laundering, our system automatically monitors suspicious activity. This is essential to protect the interests of all members.

---

4.1 Retention Period

Information is retained for as long as your account is active and, after closure, for a set period to fulfil applicable legal obligations. Financial records are generally required to be kept for an extended period.

4.2 Technical Security Measures

six6 applies the following measures to protect your information:

• SSL (Secure Socket Layer) encryption — keeps data secure in transit
• Password hashing — no password is stored in plain text
• Firewall and intrusion detection systems
• Regular security testing and audits
• Limited staff access — only authorised staff can view specific data
• Two-factor authentication (OTP)

4.3 Data Centre and Location

Your information is stored on secure servers. Where third-party hosting providers are used, we ensure they follow equivalent security standards.

---

six6 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. Only the information necessary to provide the service is shared with them, and they are contractually bound to maintain its confidentiality.

5.2 Legal Obligations

Information may be provided in response to a valid legal order, court direction, or lawful request from a government authority. In such cases we provide only the information that is legally required.

5.3 Business Restructuring

In the event of any merger, acquisition, or restructuring of six6, user information may be transferred to the new entity. Advance notice will be given in such cases.

---

Our platform uses cookies and similar technologies. Cookies are small data files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and for security. Disabling them will prevent the site from working properly.
• Functionality Cookies: Remember your preferences such as language or layout.
• Analytical Cookies: Collect statistics to understand usage patterns — no personally identifiable information is included.

6.2 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Keep in mind that disabling certain cookies may make some features of the site harder to use.

---

As a six6 member, you have the following rights over your personal information:

7.1 Right to Access

You can contact our support team to find out in detail what information we hold about you and how it is being used.

7.2 Right to Rectification

If there is incorrect information in your profile, you can request a correction directly through account settings or via a support channel.

7.3 Right to Erasure

You may request deletion of information that is not subject to legal obligations. However, if your account is active or transaction records are ongoing, it may not be possible to delete all information immediately.

7.4 Right to Restrict Processing

In certain circumstances you may ask for the processing of your information to be temporarily restricted.

7.5 Right to Complain

If you have any concerns about how we process your information, you can contact six6 support directly. We take every complaint seriously.

---

six6 does not provide services to anyone under 21 years of age under any circumstances. Age is verified at the point of entry to our platform, and if a user is found to be underage during verification, the account is closed immediately. Any information collected in such cases is deleted without delay.

If a parent or guardian believes their child has registered with six6 in any way, please notify our support immediately.

---

If you have given consent to receive promotional messages, bonus offers, or updates from six6, we will contact you by email or SMS. Each message will include an easy option to unsubscribe.

To opt out of marketing communications, update your account settings or let us know through a support channel. Please note that transactional messages related to your account (such as deposit confirmations and OTPs) cannot be disabled as they are essential for security.

---

six6 reserves the right to update this privacy policy at any time. For significant changes, a notification will be sent to your registered email address or posted on the platform. Continued use of the service after changes are made will be taken as acceptance of the updated policy.

To learn about the broader rules governing our service, read the About Us page, where the six6 platform's background and purpose are discussed in detail.

---

For any questions, concerns, or requests regarding this privacy policy, please contact us through the following:

• Live Chat: Active 24/7 — available directly on the website and app
• Email: [email protected]
• Language: Support is available in both Bengali and English